Here’s a simple travel tip that’s helped me out many times when I’m on tour: Take a photo of your hotel room number.
Optional: Keep a gallery of them on your phone for fun.
Here’s a simple travel tip that’s helped me out many times when I’m on tour: Take a photo of your hotel room number.
Optional: Keep a gallery of them on your phone for fun.
Yesterday my Twitter feed was flooded with jokes about Barr’s redacted Mueller Report looking like blackout poetry. “The government is ripping you off!”
What’s funny is that my blackout poems weren’t initially inspired by the long history of erasures and altered books, but by the John Lennon FBI files that I saw on the website The Smoking Gun.
Oh, and here’s a fun little tidbit: Government redactors don’t actually use black markers! Here’s Michael G. Powell in his 2010 essay, “Blacked Out: Our Cultural Romance with Redacted Documents,” to explain:
Before FOIA officers would begin to redact sections of a document—and admittedly nowadays many of them opt for computerized forms of redaction because they are working on computer records—they make a photocopy of the document. Then, they take a red or brown marker and, more or less, highlight the segments unfit for access. Running this red marker redacted document through a photocopy machine set for high contrast produces a new document with black marks. The FOIA officer can then store the red marker document in the agency’s files, allowing other bureaucrats to see exactly what has been redacted. If a black marker was used, then anyone needing to revisit the document would be unable to see what had been redacted without arduously comparing the document with the original, side by side.
For a while, I was making blackouts this way, with a red marker:
And then scanning them and making them pure black and white:
Oh, PS: The NYTimes is still running their blackout poetry contest!
My agent was standing in front of this display at the Book Passage in Corte Madera and he said to me, “You’ve had a busy decade, young man.”
I was reminded of some advice I heard from cartoonist David Heatley, well, about a decade ago: “Give yourself a decade.”
On the one hand, it went so fast. On the other hand, it’s felt like forever. So it goes.
Related reading: “3 Thoughts on a Decade of Publishing.”
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A few months ago, the Harvard Business Review ran a piece by Ryan Buell on what he calls “Operational Transparency.” Here is the summary:
Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the scenes, thereby placing a lower value on the product or service being offered…. Managers should experiment with operational transparency—the deliberate design of windows into and out of the organization’s operations to help customers understand and appreciate the value being added. Witnessing the hidden work performed on their behalf makes customers more satisfied, more willing to pay, and more loyal.
If this sounds familiar, it’s a fancier way of saying, “Show Your Work!”
Today I visited my friend Wendy MacNaughton’s studio in the Dogpatch neighborhood of San Francisco. Piled and pinned everywhere was the physical evidence of how hard she works on her stories. She showed me a bug she was painting for a new story and now I can’t wait to read it.
Earlier, we were having lunch at the bar in Piccino and the chefs were preparing a lemon meringue tart. Seeing their delicate work, we immediately ordered one to split.
What windows into your own operations can you open for the people you serve?
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